The last time Jason and Joey went to head to head, Google Hangouts was a big thing and they talked about The Internet of Things (IoT).
In this Grow Show they talk about the customer experience and what it means to stand out and separate yourself from other agencies. And guess what? It has nothing to do with customer service. It’s about the entire experience they receive the moment they find your agency. Where can you remove the friction?
Are you seeing the dots? Is your agency structured so the best of the best are segmented into roles that demonstrate their biggest strength? Are you making the decisions in your agency to make yourself stand out? Tune in and get your minds riled up.
Listen to the podcast or watch this episode on YouTube below: